If the latest driver fails to work properly, you can try installing one-level or two-level earlier version of the driver and see if the problem is resolved.įeel free to report back if further assistance is needed.
I would now suggest you to go to Dell's Driver Download Page, download the latest driver for the touchpad (assuming that you have noticed the vendor of the touchpad in the Device Manager by now), and try installing it. I could have thought of the hardware issue but as you mentioned earlier, most of the times the touchpad works fine. It looks like the driver is not compatible. Can anyone suggest a way to fix my touchpad? It's either set on "incredibly sensitive" or it's possessed by Dark Forces so I need to make it less sensitive. I would dearly love to solve this problem. It sometimes does two or even three fast clicks even though I have not touched the touchpad! Naturally, that messes things up because the clicks cause the programs to do things that I don't want them to do, then I have to undo the wrong thing they did before I can get back to what I actually wanted to do. I delete the folder (which involves exiting one dialog and going to another) then try again but it's the same damn thing every time.Īlmost everything I do is an exercise in frustration because of this touchpad! It keeps acting as if I've clicked when I haven't. Every time I click on the New Folder option, it shows me the default name of "New Folder" and then, *before I can type the name I want*, it assumes I've clicked when I haven't and creates the folder with the name New Folder instead of the name I want. Just to show you how bad it is, I've just spent a half hour trying to bookmark a website in Firefox which needs to go into a new folder. They actually seem to be getting worse by the day which is completely beyond my comprehension.
I've given the default drivers a try for several days but they are NOT behaving well at all. I'll try to remember to post here again in a few days with an assessment of whether I now have fully satisfactory touchpad drivers in place. It's been something like 20 years that touchpads have been available on laptops you'd think they would be as close to perfect as anything can get at this point. I have to say that I'm surprised that touchpad drivers are still an issue. I encountered most of my difficulties in games so I'll have to play a few games before I'm sure that things are working better now (I didn't think to see if the driver was identified as a Dell driver before I uninstalled it so there's a chance I'm using the same driver as before but I'm inclined to doubt it.) After rebooting, I immediately got the use of my touchpad back looking in Device Manager it seems to be a Microsoft driver there now.
I finally found the touchpad drivers in Device Manager, uninstalled them, and immediately lost the use of the touchpad Luckily, I read a post the other day on restarting Windows 10 without the touchpad and remembered it well enough to do my restart without the touchpad. I'm giving it a try even as I write this. I'm almost ready to return this machine to the store for an exchange but I'm not sure if another Inspiron 15 is going to work any better. Would it help to go the site for the manufacturer of the device - Synaptic or whoever? Are there other drivers that would work better for me? How would I find them? If you could tell me where to find that out - I can't find it in Device Manager or Control Panel - that might help. How can I fix this? I can't even find the settings to tel you which touchpad I've got so maybe that's a starting point. Again, the touchpad worked much better after the reboot, but only for a few minutes then it started degrading again. I hadn't rebooted yet despite the Dell site saying the computer would automatically reboot after installing the driver, so I rebooted manually. The first few minutes after doing the install, the touchpad worked a lot better, then started messing up again. I went to the Dell site and installed the latest touchpad drivers and something very odd happened. I can click it repeatedly for *minutes* and absolutely nothing happens, then it suddenly starts working again. Most of the time, it works okay but occasionally, the left click just gets ignored. I have a new Dell Inspiron 15 (5000 series) laptop and the touchpad has been erratic from the first day I unboxed it.